HR Administrator

Salary: circa £19,000 pa 

Full Time: 9:00 – 5:30   

Duration:  Permanent  

Location: Kettering, Northants  

Reporting to:  Client Services Manager 

Job purpose 

Working alongside another HR Administrator, this role is to deliver first class administrative HR support to a range of clients on a wide range of employment issues and HR projects. 

We are looking for someone who is hard working, keen to progress their HR career but also very much a team player. The company are proud supporters of our chosen charities and enjoy participating in fundraising activities – see our website for more information! 

We also use technology to help us deliver an efficient and consistent service through our CRM and Knowledge Base.   

 
Therefore, to be successful in this role you will need to have good administration skills but with a genuine interest in working in an HR consultancy environment.  There will be opportunities to work alongside experienced advisors and consultants, ideal for someone hoping to progress their career in HR.  A high aptitude for technology would also be beneficial as we use a number of cloud-based systems to help streamline our processes. 

Key Duties and Responsibilities: 

• To ensure that relevant client employee documentation, including offer letters and written statements are drafted, accurate and sent out on time  

• To help draft and finalise template offer documents and employee handbooks as required 
• To help update policies and documentation as required  
• To produce letters, and associated documents from our templates for client related project work (e.g. redundancy/TUPE) 
• To set up, provide live demo's, manage and update HR databases on behalf of clients 
• To assist with responding to client administrative queries 

• To assist with any ad hoc project requirements as required 
• To assist with producing client reports 
• To assist the CEO and Client Services team on any work required. 

Recruitment 

• To help manage the recruitment process from start to finish to include the shortlisting process for recruitment campaigns, organising interviews and liaising with candidates. 

General 

• To answer the general office phone, take messages and forward calls as needed. 
• To meet and welcome visitors at the office. 

• To use email to communicate both internally and externally with clients, providing concise, clear information. 
• General office duties such as filing, printing, photocopying and using the franking machine. 
• Any other ad hoc duties as required. 

Person Specification: 

• Studying for a business or HR related qualification 
• Some previous administrative experience 
• Minimum GCSE English and Maths 
• The ability to write clear and concise English

• Be computer literate with a high standard and experience in using MS Word 
• Experience of using Excel, Powerpoint and web-based applications would be an advantage 
• Excellent organisational and administration skills 
• Excellent attention to detail with a high level of accuracy 
• Have a professional and flexible attitude  

• Have the ability to work under pressure  
• Must be able to work under own initiative as well as part of a team 
• Excellent communication skills both verbally and in writing  
• Confidence to deal with people at all levels